Regulatory Oversight of the Licensee The Finnish Experience International Conference on Effective Nuclear Regulatory Systems 8-12 April 2013, Ottawa, Canada Topical Session 5: Human and Organizational Factors, Safety and Security Culture Petteri Tiippana
Content Lessons Learned from Fukushima Safety culture and security culture Legislation and regulatory requirements Licensee activities to assess and develop safety culture STUK oversight practices Experience and challenges 2
Lessons learned from Fukushima - The importance of safety culture It was a profoundly man-made disaster that could and should have been foreseen and prevented fundamental causes are to be found in the ingrained conventions of Japanese culture: our reflexive obedience; our reluctance to question authority; our devotion to sticking with the program ; our groupism; and our insularity. 3
Safety Culture and Security Culture In Finland we do not differentiate between safety and security culture Same requirements, same oversight process Should we and should we also differentiate between Safeguards culture Radiation safety culture Fire safety culture Occupational safety culture 4
Safety culture in the Legislation: Government Decree 733/2008, 28 When designing, constructing, operating and decommissioning a nuclear power plant, a good safety culture shall be maintained. The decisions and activities of the management of all organizations participating in the abovementioned activities shall reflect its commitment to safety-promoting operating methods and solutions. Personnel shall be motivated to perform responsible work and an open working atmosphere shall be promoted in the working community to encourage the identification, reporting and elimination of factors endangering safety. Personnel shall be given the opportunity to contribute to the continuous enhancement of safety. 5
Regulatory requirements for safety culture Guide YVL 1.4 1/3 The management system shall support positive characteristics of the organizational culture that promote safety motivate the achievement of safety and quality objectives by the personnel topmost management and personnel committed to safety Open atmosphere, foster questioning attitude safety is considered comprehensively and is continuously improved in a target-oriented and systematic way actions prioritized based on their safety significance 6
Regulatory requirements for safety culture Guide YVL 1.4 2/3 The concept of safety culture shall be made concrete communicated so that all employees share a common understanding of safety culture and its most important attributes everyone has capabilitytoidentify, in general and inownwork, factors that strengthen and weaken safety and safety culture The importance of safety culture shall be continuously discussed and strengthened with regular communication 7
Regulatory requirements for safety culture Guide YVL 1.4 3/3 The management system shall have procedures by means of which the management is aware of the state of safety culture and any changes therein Safety culture, its strengths, weaknesses and development needs shall be identified The organization's management shall have available safety-culture related expertise 8
Licensee ways of assessing and developing safety culture operating plants Questionnaires together with interviews at a regular basis Internal reviews, audits, operational experiences, root cause analyses etc. Peer reviews and reviews by external organisations Loviisa NPP, Photo Fortum Olkiluoto 1/2 NPP, Photo TVO 9
Licensee tools of assessing and developing safety culture OL3 under construction Organizational arrangements Safety Culture Group Safety Culture coordinator Safety Culture meetings with the vendor Assessment of safety culture Interviews and questionnaires, Audits, NCRs Observation cards, Safety culture phone, and email address Fostering of safety culture Safety culture principles Training and audits, Communication (Info-TVs, posters etc.) Olkiluoto 3 NPP, Photo TVO 21.6.2010 10 Forsberg Markus 10
STUK s oversight of licensees safety culture Oversight activities in general Inspection activities on site and off-site Observation and surveillance of licensee performance at the site Review and assessment work Operating experience, reporting Interactions with the licensee (meetings, audits, training..) Oversight of the implementation of projects, modifications, outages Periodic inspection programme Inspection specifically focusing on Leadership and Safety Culture Tool (KOTKA) to collect and analyse findings on selected areas in all inspections Handling of Personnel Communica NCR planning tion Processes KTO A1 ei tarkastettu punainen ei tarkastettukeltainen KTO A2 ei tarkastettu keltainen ei tarkastettukeltainen KTO A3 ei tarkastettu keltainen ei tarkastettukeltainen KTO B1 ei tarkastettu vihreä ei tarkastettuei tarkastettu KTO B2 ei tarkastettu vihreä vihreä keltainen KTO B3 vihreä keltainen ei tarkastettuei tarkastettu KTO B4 ei tarkastettu vihreä ei tarkastettuvihreä KTO C1 vihreä keltainen ei tarkastettuei tarkastettu KTO C2 ei tarkastettu ei tarkastettu ei tarkastettuei tarkastettu KTO C3 ei tarkastettu keltainen ei tarkastettukeltainen KTO C4 ei tarkastettu ei tarkastettu ei tarkastettuei tarkastettu KTO C5 ei tarkastettu vihreä ei tarkastettupunainen KTO C6 ei tarkastettu ei tarkastettu ei tarkastettuei tarkastettu KTO C7 ei tarkastettu keltainen keltainen ei tarkastettu KTO C8 ei tarkastettu keltainen keltainen punainen KTO D1 vihreä keltainen ei tarkastettuei tarkastettu KTO D2 keltainen vihreä vihreä keltainen KTO D3 keltainen punainen keltainen vihreä KTO D4 punainen keltainen vihreä keltainen KTO E1 ei tarkastettu vihreä vihreä ei tarkastettu KTO E2 ei tarkastettu keltainen keltainen ei tarkastettu KTO F1 ei tarkastettu vihreä keltainen ei tarkastettu 11
Experience and challenges Reaching a common understanding on safety culture and its significance Getting from concept to concrete topics in communication Collecting and analysing all oversight and inspection findings in a systematic manner Finding people with expertise and experience Support from national safety research programme Understanding the ingrained conventions of Finnish culture VTT DISC (Design for Integrated Safety Culture) Model 12