Nordic 2015 / Jenni Kämppi /

Transkriptio

1 E X P E R T I S E B Y E X P E R I E N C E : T H E C O R E O F T H E D E V E L O P M E N T W O R K OF T I L T T I S L O W T H R E S H O L D S U P P O R T S E R V I C E S F O R P R O B L E M G A M B L E R S

2 SOME O F MY MILESTO N ES Development Manager Jenni Kämppi, Peluuri (Gambling Helpline and ehelp services) Contact: gsm or jenni.kamppi@peluuri.fi M.Soc.Sc. (Social Work) M.Th (Social Ethics) Counselor, Peluuri gambling helpline pilot phase ( ) Project Worker, The Finnish Blue Ribbon, Gambling project ( ) Expertise role in the process Developing professional skills in prevention and treatment of gambling related harm ( ) (incl. producing, collecting, arranging and developing material concerning preventing gambling related harms), The National Institute for Health and Welfare (THL) Project Manager, information and support center Tiltti ( )

3 TILTTI Information and support for gambling and gaming related harms For problem gamblers and gamers and their conserned significant others Low threshold service Counseling and peer support The Finnish Blue Ribbon, NGO Part of Helsinki Metropolitan Area Gambling Clinic Funding from RAY (The Finnish Slot Machine Association)

4 78% of Finns had engaged in some kind of gambling over the previous 12 months. No gambling related harms Gambling problems Doesn t gamble Gambles for fun light modest Gambles too much severe short intensive information & support services treatment interventions and services 2,7% ( ) have gambling problems 1 % (40 000) probable pathological gamblers (Finnish Gambling 2011) Figure modified; original from Antti Murto, THL (the National Institute for Health and Welfare)

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6 KEY ISSUES IN OUR WORK The legacy of Jane Addams: Believing in the equality of all Working WITH the people, shoulder-to-shoulder, as a person to person Suplementing head knowledge with heart knowledge (Sanna Ryynänen, ) Rebellious social work: courage to do things differently! Reflexive and dialogic way of encountering those who contact us or use our services Always asking: who (if anyone of us) has legitimate knowledge? Collecting real-life - been there done that and survived knowledge

7 C O L L E C T I N G E X P E RTISE O F E X P E R I E N C E AND M A K I N G ( F I N N I S H ) G A M B L I N G P RO B L E M S V I S I B L E, E X A M P L E S : Project s closing report process, the web page From webpage you can find a tree with reasons, consequences and solutions to gambling problems -> posters also in English and in Swedish Evaluation process, where our aim was to investigate our service effectiveness; Carried out together with these people who come to us or use our services

8 EVA LUATION PRO C ESS - Two weeks for evaluation, 42 ja 47/2014, we were interested in searching and finding 1) the effects of Tiltti and 2) operations of Tiltti - Group interviews during our opening hours/in our different operations (peer support group sessions, open doors, Thursday breakfast meetings) - People filled question forms - We got help from one social work student/trainee

9 EVA LUATION QUESTIONS 1. How your situation has changed from that moment, when you came for the first time to Tiltti? 2. What kind of help have you received from here (which helps you to reach your goals)? 3. In what way/ where/ you can see the change in your life?

10 R ECEIVED FEEDBAC K Itsetunto ja sosiaaliset suhteet paranevat On saanut apua kaikissa asioissa, ei vain pelaamisen lopettamiseen. Suurin apu vertaistuesta, saa peilata omia tunteita ja omia vääriä uskomuksia. On saanut tutustua itseen vertaistuen kautta. En enää ajattele, että olen laiska ja ilkeä vaan olen pikkuisen ruvennut tykkäämään itsestä ja arvostamaan omia hyviä asioita. Osaan ottaa rakkautta vastaan ja altistua rakkaudelle. Ryhmä on vahvistanut ja antanut suurta henkistä pääomaa. Self-esteem and social relationships get better I ve had help in every matters, not only quitting gambling. The greatest help comes from peer support I have learnt to know myself through peer support contacts. I no longer think that I am lazy or mean, I ve started to like myself just a little and appreciate my own good things. I can receive love and expose myself to love. Group has strenghten me and gave me great capital.

11 R ECEIVED FEEDBAC K Mieliala ja opiskelu Oli tunne ettei täst tuu yhtään mitään. Mä oon ainoo maailmassa, jolla on tällainen kauhee ongelma. Masennusta vaan ja peliä. Sain pelit pois, ylioppilaslakin 1,5 kk päästä ja sitten inttiin. Mood and studies I had a feeling, this isn t going to work out. I m the only one in the world with this kind of terrible problem. Depression and gambling. Then I got rid of gambling, my matriculation is after 1,5 months time and then I m going to army.

12 R ECEIVED FEEDBAC K Tiltti työtilana Tiltti on tila, jossa työskennellään. Pelikoneen äärellä ei jutella peliongelmista vaikka tuopin äärellä kyllä alkoholismista. Kun toinen sanoo niin saa aineksia työstää. Kaikki jutut mitä kuulee, antaa aineksia omaan työstämiseen ja itsensä työstämiseen. Tiltti as a place, where you really work Here you can really work. Standing next to a gambling machine, you don t talk to anyone. When drinking in the bar, it s different. There you can talk about alcoholism. When someone says something, it makes you think. Everything you hear, gives you ideas to reflect your own situation.

13 R ECEIVED FEEDBAC K Ihmisarvoinen kohtaaminen Oon suruuni pelannu aika paljon, pelaaminen on ollut pakonomaista ja rahaa on lainailtu sieltä täältä. Alkoholiongelma pelaamisen takia, peli pitänyt sen isompana. Vaikka on tullut krapulassakin tilttiin, ei oo tyrmätty vaan on saanu lämpöä ja ihmisarvoa. Encountering with human dignity I have gambled a lot for the sake of my sorrows. Gambling was compulsive, I ve lent money from here and there. I had drinking problem because of gambling, and gamling kept it bigger. Even then, when I came to Tiltti when having hangover, no-one made me to turn away. I ve been warmly welcomed and faced with dignity.

14 Vertaistuki RECEIVED FEEDBAC K Vaikka oli hankalaa tulla ja ottaa apua vastaan, täällä alkoi selkeytyä, ettei ongelma ole ainutlaatuinen tai mahdoton ratkaista. Ongelma on yleinen ja ratkaistavissa. Ryhmässä on hyvä puhua. Olen oppinut puhumaan asioista, vertaistuki auttaa. Peer support Even it was difficult to come and receive help, here I understood, that my problem isn t unique or impossible to solve. Problem is common and solvable. In the peer support group it is good to talk. I ve learnt to talk about my matters, peer support helps.

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16 Shared worries are more bearable

17 and sometimes it s better to make haste slowly!

18 THANK YOU! C O N TA C T : j e n n i. k a m p p p e l u u r i. f i or F O L L O W T I LT T I O N T W I T T E R T i l t t i H k i