Risto Partanen 25.4.2012 IT Systems Director

Risto Partanen 25.4.2012 IT Systems Director

During 2011 there were found some benefits in the future if co opertation will be realized Deputy system, to nominate substitutes for emergency duty etc. Common competence pool, not independed on a single person Ability to invest in development, 10-20% of current resourcing Be prepared for changes in the future (being proactive, complicated needs for sercvices or technology knowledge) Cost savings in long run (10 years period) Synergy benefits (equipment, hard ware, soft ware, architecture ) Part of the common campus No intence to directly reduce personnel, no layoffs In the backround there is retirement of personnel Efficience numbers in shape locally: UV/VAMK 390 (number of students + personnel/number of personnel in IT systems team)

22.08.2011 University of Vaasa and VAMK, University of Applied Sciencies agreed on co operation to produce IT services as a part of structural development of both parties The target of the agreement is to Increase efficient use of competencies Secure quality of IT services Integrate the IT services of the both parties Enable cost savings in long range Aim at common and contiguous development activities and systems in the future

There has been taken in use regularly weekly meetings in UV/VAMK teams and monthly team meetings in IT Systems team level Steering group for IT Systems team has been established with a weekly meeting (Risto Partanen, Pekka Liedes VAMK IT Manager, Ari Hovila UV IT Manager): desicions, starting and follow up of development projects etc. In notion level of arhcitecture definions made, as a part of strategical plannig: vision, mission and values. Definition on services and reference groups/customers ongoing. The law for data administration (634/2011)

In practise there are three crucial obligations for a public authority: To design and describe public administration of data administration according to a full architecture model of the data administration (7.1 ), To enable interoperabitility of IT systems of separate universities to obey the full architecture model of a public government: interoperability descriptions and definitions (7.2 ), To implement that kind of electrical support services of running errands and administration that enables interoperability of the IT systems (11 ). In addition of that the authority has to arrange it s actions so that it will use the information stored in basic data pool mentioned in this law if the actions of the authority demand the use of the data.

Vision and strategy Planning of actions and finances Management of architecture Management of portfolio of projects Management of a project Development of actions Development of administration Development of IT systems Visio and strategy supervise development of architecture Architecture controls the overview and guides the selection of projects to portfolio of projects Architecture guides planning of a project. Chnge needs to the full architecture can be identified in a project. Architecture guides planning of processes and IT systems developed in the project. Via development of processes and IT systems the goal status will be the current status.

Level of Principle WHY, IN WHAT CONDITION Limits and preconditions Arkkitehtuuria ohjaavat määritykset - sidosarkkitehtuurit Arkkitehtuuriperiaatteet Tietoturva- ja tietosuojaperiaatteet Action Architecture Data Architecture Data Systems Architecture Technology Architecture Abstract Level - WHAT Strategia Toiminnan haasteet, tarpeet & tavoitteet Palvelut Käsitteistö Roolit Tietojärjestelmäpalvelut Teknologiavaatimukset Sidosryhmät Logical Level - How Organisaatio Prosessilista/kartta Prosessikuvaukset Prosessit-tiedot Tietomallit Loogiset tietovarannot Looginen tietojärjestelmäpalveluiden jäsennys Tietovirrat Järjestelmät-tietovarannot Järjestelmät-prosessit Integraatiomalli Teknologiakomponentit Valvonta- ja hallintaarkkitehtuuri Physical Level By WHAT MEANS Rajapinnat ja liittymät Teknologiavalinnat Fyysiset tietovarannot Järjestelmäsalkku Verkkokaavio Koodistot Palvelutasotavoitteet 2011 Silver Planet Oy 7

An agile team that is able to be competent nationwide and a desired partner for co operation and development actions.

Our mission is to offer customer based, unified and cost effective wholeness of services that goes over administrative limits. The wholeness of services aims to enhance productivity of education, research and administration in university of Vaasa and VAMK, University of Applied Sciences, considering the special needs of the both universities.

Our values are based on the values of the both universities focusing on appreciating the customer, fair play, good atmosphere of working, sense of community and development of well-being of personnel.

Projects 2012 01/2012 02/2012 03/2012 04/2012 05/2012 06/2012 07/2012 08/2012 09/2012 10/2012 11/2012 12/2012 Architectural work Sharepoint v 1.0 Sharepoint v 2.0 New Ticket System & action mode Moodle N.N. X.X

UV current team structure Tietohallinto Tietoliikenne, palvelimet Työasemapalvelut Hallinnon järjestelmät Hankinnat, Puhelimet, TB Ari Hovila Esimiestehtävät Opisk. järjestelmiä: Oodi Moodle Elomake Tenttis Talous Sopimukset KA Linjaukset Tritonia Sami Kinnunen Palvelinlaitteistot Tietoliikenneverkko VMWare Tietoturva AD SCCM Exchange Varmistukset Tietoturva Hannu Hirvonen Unix-palvelimet Tietoliikenneverkko Tunnushallinto Työakaluohjelmointi Tietoturva Jouni Kangas SCCM Exchange AD Luokka-asennukset AV Helpdesk Petja Porko Työasematuki Luokkien asennuksia Verkkotehtäviä Helpdesk Susanna Ravantti Atk-aapinen, fuksi-infot Web-sisällöntuotto Työasematuki Ohjelmistolisenssit Helpdesk Aku Juhanpelto Työasematuki Työasemahuolto Helpdesk Jussi Hamunen (siviilipalvelus) Arja Kokkonen-Metsola Oodi Oracle KA Taha/Heha asiat Niina Vuoto/Paul Niemistö Personec Asio SoleTM Qlikview Dynasty Taha/Heha asiat Antti Ala-Keturi Hankinnat Tulostimet Laitekorjaukset AV Pasi Jussila Puhelinkeskus, mobiililaitteet Kilpailutukset Esmikko Citrix Kehityshankkeet Pääluottamusmies Helpdesk Harry Seppälä Microsoft-lisenssit Konesalivalvonta Laitteiden kierrätys Citrix Työsuojeluvaltuutettu Helpdesk Päivi Ahlqvist (TB): Työasematuki Palvelintuki Verkkotuki SCCM Hankinnat AV

Tietohallinto, Pekka Liedes Linux ja Tietoliikenne Windows palvelimet Windows työasemat Ylläpito ja Helpdesk Puhelin ja Mobiili Kari Näsman Esimiestoiminta Moodle ja Adobe Connect pääkäyttäjä Teulahti Hannu Verkonvalvonta Tietoliikenne Linux palvelimet VMWare ylläpito Windows palvelimet AD:n ylläpito Sharepoint VMWare ylläpito Tulostuksenhalli nta Videoneuvottelu (Adobe Connect) Citrix ja Terminal Services Winha Ari Kallio Erkki Mellin SCCM Pakettien hallinta HelpDesk Laitteiden asennukset Jussi Valtonen Laitteiden asennukset HelpDesk Ari Eerikäinen Puhelinliittymät Vaihteen konfigurointi Puhelimien hankinta Laitteiden hankinta KA vastuu Pedagogisen ohjelman jalkauttaminen Jarkko Ala- Louvesniemi Web-palvelimet ja palvelut Sovelluskehitys (ops-web) Linux- ylläpito Citrix ja Terminal Services Lisenssien hallinta Erikoisohjelmat (Wolffintie) Nils Dahla Verkon ylläpito AD:n ylläpito Windows palvelimet Windows työasemat Lisenssit Puhelinvaihde ja matkapuhelimet Jennifer Jungerstam SCCM Pakettien haliinta HelpDesk Laitteiden asennukset Pekka Rinne Laitteiden asennukset Laitteiden hankinta HelpDesk Erikoisohjelmat (Raastuvankatu)

University of Vaasa Ari Hovila, line managemer VAMK, University of Appied Sciences Risto Partanen, director of IT systems team Pekka Liedes line manager Work definitons: work over administrative borders Team 1, supervision of work Team 2, supervision of work Team 3, supervision of work

Proposal for co-operation negotiations, shop stewards are welcome to follow DATA SECURITY! Networks and Server Group System Services Group Work Stations Group HELP DESK

Road map for developing IT Systems Team, year 2012 01/2012 02/2012 03/2012 04/2012 05/2012 06/2012 07/2012 08/2012 09/2012 10/2012 11/2012 12/2012 Planning of new groups and organisation Planning of new ticket system ICT Systems team in new action mode 15.8.2012 New work definitions, transition phase -induction Back up mode action - support & further induction Deployment of new ticket system

Thank You! Comments, questions, discussion?