Sivu 1 (16) Name Markku Kalevi Kylmänen Date of birth 20.06.1955 Occupation MKC Finland Oy - CEO, Senior Business Management Consultant. Business management consulting, Quality, Environmental and Safety/OHSAS management systems, risk management, process management and process and operational performance development (Sales, R&D/ Engineering, procurement, supplier management and sourcing, product and service production, continual improvement, process and auditor training, LEAN, HR Human Resource, audits in all forms. Inspecta Certification Ltd. Contract Lead Assessor/Auditor for ISO 9001, ISO 14001 and ISO 18001(45001) Aerial Oy Contract based Quality Manager 2014-2017 The Construction Quality Association in Finland Rala ry Contract Lead Assessor/Auditor (Rala s own Quality, Environmental and Safety requirements) not active at present! Examinations M. Sc., mechanical engineering, machine design, University of Oulu, 1980. Several examinations/marks/courses re. Quality, Environment and OHSAS management and auditing.
Sivu 2 (16) Professional Accreditations/ Fields of Competence/Career Det norske Veritas 1981 1990 Appraisal Engineer, Head Office Oslo, Norway Technical and Classification Surveyor in West Germany, Sweden, Finland Lead Assessor of Quality Management Systems (QMS) Product Manager of Quality, Finland managing DnV Certification in Finland The Institute of Quality Assurance (01.07.1989 ) Lead Assessor of Quality Management Systems Inspecta Certification Ltd /Inspecta Sertifiointi Oy 1990 03.2012 *) Participating in establishing SFS- Quality System Certification in Finland Lead Auditor of Quality Management Systems the 1 st Certified Lead Auditor in Finland Lead Auditor of Environmental Management System Lead Auditor of OHSAS Management System Certification services via Inspecta for TÜV, DQS, Intertek, Delta, The Finnish Management Consultants Association LJK Management Consultant nomination 2004 The Construction Quality Association in Finland Rala ry 2011 2016 Lead Assessor Site and company wide management systems DQS/DQS Finland Oy 03.2012 03.2013 Setting-up the Finnish subsidiary for DQS Europe Lead Auditor of Quality, Environmental and OHSAS Management Systems Inspecta Certification Ltd /Inspecta Sertifiointi Oy 03.2013 today, as above *)
Sivu 3 (16) Languages Finnish English German Swedish Norwegian native good moderate good moderate Consulting and Training Focus of the consulting and training is the overall development of the customer company s performance including overall company business performance o main and supporting processes management processes and strategy implementation quality management and implementation o Lean in practice o TQM risk management and implementation environmental management and implementation safety and occupational health and safety management and implementation process management, improvement of the performance of operational processes, KPI s like o productivity, economy o customer satisfaction o supplier performance project management supplier performance and management, sourcing company wide continuous improvement, PDCA employee wellbeing and commitment auditing/training o internal o 2 nd party o supplier
Sivu 4 (16) Scope for and besides the above: reference standards like ISO 9001, ISO 14001, ISO 18001/45001, ISO TS 16949, AQAP 2110, ISO 1090-1/2/3, ISO 13485, GAMP5 Companies and organizations, private and public All organizational levels of the company/organization Business-, process and resource management Teamwork procedures, theory and practice Management system development and continuous improvement procedures Visual management and management systems - igrafx products, tools and services, modelling igrafx solutions, products and services for business Excellence o graphical and advanced user interfaces for management systems o implementation consultancy Audits, Studies and Analyses Preaudits, management, process and progress assesments and analyzes quality, environment, OHSAS Risk management performance, economy, efficiency, wellbeing company, suppliers, partners, customers, interested parties Internal audits, supplier audits and supplier analyses 2 nd and 3 rd Party audits, certification audits Supplier evaluations and supplier audits globally Supplier quality and supplier management Continuos improvement as a part of the daily work
Sivu 5 (16) Areas of experience (main areas) General manufacturing industries (practically all) Service providers/industries Metal fabrication, manufacturing industries o shipyards, train suppliers, automotive Health and social care (SOTE) o Health care and rehabilitation o Medical centers, hospitals, o Rehabilitation centers o Public health care centers o Hospital District o Care for the elderly, rehabilitation homes, etc. Government / Public Service o local and district government o municipality o public service processes o cooperation of official and- representative organizations Training services providers Process and chemical industry (paper, chemistry) Food industry Electrical, electro-mechanical and electronic industries Technical trade, technical services Transportation and logistics (railways, shipping, land transportation) Service sector
Sivu 6 (16) Work experience Oy NOKIA Ab, Pohjolan Kaapeli; development engineer 1979-1981. Det norske Veritas Classification A/S, Norway, West-Germany, Sweden, Finland 1981-1990. Appraisal Engineer, Head Office Oslo, Norway Surveyor in West Germany, Sweden, Finland Lead Assessor of Quality systems Product Manager of Quality, Finland managing DnV Certification in Finland A-Rati Oy, Senior Consultant, Business Area manager, 1990. MK Consulting Oy/Ltd - Own consultancy company since 1990-2005 MKC Finland Oy/Ltd. since 2005 till today. DQS/DQS Finland Oy 03.2012-03.2013 Setting-up the Finnish subsidiary for DQS Europe Lead Auditor of Quality, Environmental and OHSAS Management Systems Inspecta Certification Ltd. Contract Lead Assessor/Auditor for ISO 9001, ISO 14001 and ISO 18001(45001), continues Aerial Oy Contract based Quality Manager, continues The Construction Quality Association in Finland Rala ry Contract Lead Assessor/Auditor (Rala s own Quality, Environmental and Safety requirements) not active at present!
Sivu 7 (16) Professional Publications Several Articles dealing Quality and Quality Systems in various magazines. Seria of 2 books Quality systems and work environment in co-operation with researchers at Institute of Occupational Health, Occupational Safety and Health Administration for the Ministry of Employment and Economy. Seminar Publications regarding quality, environment and OHSAS/safety and operational, management and development processes. Group-level manuals/handbooks for Finnish major/ significant groups/companies like Enso-Gutzeit Oy (Quality and Work Safety Integration). Professional positions FINNISH QUALITY ASSOCIATION, section for Health and Social Business, chairman/secretary/member of the section.
Sivu 8 (16) LIST OF MAJOR CONSULTING AND TRAINING REFERENCES SINCE 1998. Q Quality E Environment HS Occupational Health and Safety (OHSAS) Training System Other Year Company development consulting Rehabilitation centre of Rokua Q Q Q 1990/ - quality system 1995 Field of operation/ business area Rehabilitation The first of a kind! Tieto Enator OYj, IT services Q Q 1998/9 Service/ IT/ Development Kenn-Med Ab Q Q 1998/9 Health Care, Prosthesis import and sales Exel Oyj Q Q Q 1998/9 Chemical Industry, plastic and woven 2003 material products, Sports products ALKO Oy/Primalco Oy Q Q Q 1998/9 Alcohol Beverage Industry NANSO Oy Q Q 1998 Clothing Industry ABB Industry Oy ABB Power Oy Q 1992 Q 1998/9 Machine, metal electronics industry Q 2002/3 CTS Engineering Oy Q 1995 Q 1998 Outokumpu Oy Polarit Q 2002/3 Q 1998/9 Design/ Consultancy services for paper and other process industries Metal Industry 2002/3 Q 2009-11 KEMIRA Oy/Ltd. Q Q 1998/9 Chemical Industry 2002 Canon Oy, Customer Q Q 1998 Office products and services Skandinavian Offset Oy Q Q 1999 Offset Tamfelt Oyj Q Q 1998/9 Technical woven products for process industy Halton Oy Q 1995 Q 1998/ Metall Industy, 2000 Recycling Ikaalisten Kylpylä Q Q 1997/9 Rehabilitation - new ISO 9001_2000 2002/3/ 8/9
Sivu 9 (16) Training System Other Year Field of operation/ Company development consulting business area Peurunka QE QE QE 1999/ Rehabilitation 2001 2002-2005 2008-2010 Kankaanpään Kansanterveystyön Kuntayhtymä Q Q Q 1999/ 2002 Corporation of Municipalities for Health Care Lappeenrannan Kylpylä Q Q 1999 Rehabilitation Hopeaniemen Kylpylä Q Q 1998/9 Rehabilitation Ruissalon Kylpylä Q Q Q 1998/9 Rehabilitation Ruissalosäätiö, SAGA Seniorikeskukset - Helsinki, Turku, Rauma Porin Lääkäritalo Q Q Q Q Q 1999/ 2002 QE Q QE 1999/ 2002 2004-2006 2011-2012 Rehabilitation Private Health Care Health care centre Tohtoritalo 41400, Sairaala Q Q 2000 Private Health Care Health care centre Trial Oy Q Q Q 1997/9 Metall Industy ABB Industry Oy, Finland Q 1998/ Metal/Electrical 1999 Nokia Kondensaattorit Oy/Nokia Condensators Ltd Q 2002/ 2003 2011/ 2012 Q 1999-2001 Quality management system and internal audits Metal/machinery/ electrical
Sivu 10 (16) Training System Other Year Field of operation/ Company development consulting business area Kemira Agro Q Q 1998/1 Chemical industry 999 Finnyards-Hollming Q Q 1998 Ship yard VR The Finnish State Railways Q Q 1998/ 2000 - Pendolino-project - Sr 2- project EMA (Emergency Medical Aid- Q Q 2000/ Mediheli) 2002 Suomen Standardisoimisliitto QEHS 1990 SFS-Sertifointi Oy Inspecta 2006/ Certificationi Oy. 2006- Taukokangas Q Q 2000/ 2002 Leo Longlife Oy Q Q Q 2001/2 002 Tampereen sosiaali- ja terveysalan Q Q Q 2001 - Opisto 2006 Makron Oy Q Q 2001-2004 Härmän Kuntokeskus Q Q 2001-2005 Lamminniemen Hyvinvointikeskus Q Q Q 1995-1997 2001-2009 Posti Oyj, IT Q Q 2002/2 003 Avesta Polarit Oy, Tornio Q Q 2001/ 2004/ 2012 Viasveden Hiekka- ja kuljetusliike Q Q Q 2002- Oy, Pori 2006 Transportation, traffic - supplier management Medical Helicopter QEHS- management system certification Rehabilitation Business presents Institute for Social and Healthcare Metal Industry Rehabilitation Rehabilitation IT-services in Finland Stainless steel industry Sand production and distribution VEHO Oyj, Pitäjänmäki Q Q 2002 Car sales and service Ovitor Oy Q Q 1995 2003 Door automation services Puolustusvoimien Tietotekniikan laitos (PvTietoTL) IT services for the Finnish Defence Forces Q Q 2002-2006 IT services
Sivu 11 (16) Training System Other Year Field of operation/ Company development consulting business area RE-Suunnittelu Oy Q Q Q 2002- Design/ Consultancy/Architecture 2006 services for food, 2013 process etc. industries Vihannespörssi Oy QE QE 2003- Food industry, 2004 vegetables Mehiläinen Oyj Q Q Q 2001-2005 Maa- ja metsätalousministeriö/ Ministry of Agriculture and Forestry Dextra Oy Q Q 2003-2005 Corporate of Private Health Care Health care centres Q 2003 Process management Polartherm Oy QE QE 2004-2006 Private Health Care Health care centre Metal products, warmers and coolers for many industries SEPA Oy Q Q Q 2006- House roof structures Runebergin Makeistukku Oy/ Makulaku Oy QE QE 2004-2006 Food industry, Sweets Lääkäriasema Pulssi Q Q 2006-2008 Marskin Lääkärikeskus Oy Q Q 2006-2008 Kivipuron Kuntoutuskoti Q Q Q 2005-2008 Lieksan Vaskiviikko Lieksa Brass Week Q Q 2007-2008 2014- S-Työterveyspalvelut (S-ryhmä) QE QE 2007-2012 Private Health Care Health care centre Private Health Care Health care centre Rehabilitation Accommondation and International Brass Festival Corporate Occupational health care services Lamminniemen kuntoutuskoti Q Q Rehabilitation
Sivu 12 (16) Training System Other Year Field of operation/ Company development consulting business area Celsa Steel Oy QEHS QEHS 2008 Steel fasteners and structures for concrete building Aerial Oy Parelco Oy Q QEHS Q quality manager 2008-2012 Design and manufacture of antenna and mast products Lyreco Finland Oy QEHS QEHS 2009 Office supply products and services Outokumpu Tornio Works QEHS QEHS 2007- Steel Works Ainala ry/virtain kaupungin vanhustyö 2010 Q Q Q 2008-2010 Elderly Care Center with accommondation services Auto- ja Koneliike AKR Oy QE QE QE 2010 Sales and service of cars and other machinery. Charging services TAY-Palvelut Oy Tampere Unversity QE QE 2009-2010 University s internal supporting services Rehamed Oy QE QE 2010 Health Care Products import and sales ATEA Oyj Q Q Q 2010 IT- Pohjolan Werkonrakennus Oy PWR Oy QEHS QEHS 2010-2012 AQAP 2105 Power and Tele/Information net building and maintenance Työterveys-Akaasia (kuntayhtymä) QEHS QEHS 2011 Occupational Health and Well being Utajärven kunta Municipality of Utajärvi Utajärvi county operation system is the first one in Finland to have been developed according to the ISO9001-quality system guidelines. The QS has also been certified. Q Q Q QHS Q 1998-2006 2011-2012 2016 Witre Oy/Ab, Finland QEHS 2010- Municipality Certified QS! Strategy, management, personnel involvement, visual QS Office supply products and services Cargotech Oyj QEHS 2011 Cargo handling industry
Sivu 13 (16) Training System Other Year Field of operation/ Company development consulting business area John Deere International QEHS 2011 Joint venture audit (USA-Germany- Finland) Componenta Oyj QEHS TS 16949 2011 Casting solutions provider Oy LM Ericsson Ab QEHS QEHS QEHS 2011 Telecommunication products and services Kemira Oyj, konserni, Kemira Group QEHS QEHS QEHS 2011-2013 Chemical and water industry DHL Freight( Finland)Oy/DHL QEHS QEHS 2012 Freight handling Express RALA ry (The Construction Quality Association Certification activity Outotec Oy, Filters Oy and Outotec Finland Oy QEHS *) 2011-2015 QEHS QEHS *) QEHS *) 2011-2013 Site- and com-pany wide system assessments/ certification audits Technology solutions for the sustainable use of Earth s natural resources *) Global QEHS system, assistance for Global/Finnish Certification Vanhustyön keskusliitto (VTKL) Q Q 2010 - Elderly Care The Central Union for the Welfare of 2012 Federation the Aged Treston Group Oy (Treston Oy + QEHS QEHS 2012 Human workspace Sovella Oy) Ricoh Finland Oy Q Q Office services, systems and products Elfving Opasteet Oy QEHS QEHS 2013 Traffic markings and road signs Promeco Group Oy QEHS QEHS 2013 Solutions suppl-ier providing demanding elect-romechanical systems and services. Cleanosol Oy QEHS QEHS QEHS 2013- Road and other surface marking and marking systems Jousiteos Oy QEHS QEHS QEHS 2013 Industrial springs for any purpose
Sivu 14 (16) Training System Other Year Field of operation/ Company development consulting business area Etelä-Savon sairaanhoitopiiri Q Q Q 2013- Etelä-Savo Health Hospital District of South Savo 2014 Care District Franke Finland Oy HS Kitchen Systems HUS The Hospital District of Helsinki and Uusimaa QEHS Advisory services Health Care Enerpoint Oy, Ouman Oy QEHS QEHS 2013-2014 2016 Comptel Oyj Q Gap analysis Corporate group in the field of building automation 2014 for Communications Service Providers (CSP) Unilever Ingman Production Oy QEHS 2014 Food Industry JPM Hitsaus ja asennuspalvelu QEHS 2014 Assembly and welding TYKS Turun yliopistollinen keskussairaala - Turku University Hospital igrafx visual management system interface 2014 Hospital District of Southwest Finland Pharmanova Oy QEHS QEHS 2015 Import, sales and delivery of medical equipment, accessories and materials FP-Pigments QEHS 2015 Opacifying solutions. AMIEDU Q Q 2015 Vocational adult education centre Hietakari Oy Q 2015 Shower equipment Ikioma Oy Q Q 2015- Health Care Ginolis Oy/Ginolis Tools Oy QEHS QEHS 2016- Global provider of high precision liquid handling and intelligent desktop automation for the global meditech and diagnostics industries Rauma Marine Constructions RMC QEHS QEHS AQAP 2110 2016-2017 Rauma New Shipyard
Sivu 15 (16) Training System Other Year Field of operation/ Company development consulting business area Celsa Steel Oy QEHS QEHS 2017- Steel fasteners and structures for concrete building Pelican Rouge Coffee Solutions Oy QE QE 2017- Sales and services, coffee and related products RE-Group Oy Q Q Management, sales and planning 2017- Expert services and engineering
Sivu 16 (16) Some other significant customers 1990-1997: Companies with bold text company wide Quality system developed! ABB Power Oy, ABB Transmit Oy, ABB Drives Oy, ABLOY Oyj, ALKO Oy Teknokemia, Alueputkitus Oy, Auramo Cargo Systems, Avancer Oy, Ilmailulaitos, BASF Oy, Biohit Oy, Enso-Gutzeit Oy, Enso-Gutzeit Sahateollisuus, Fundia Åminnefors, GWS Oy, Oy Hackman Ab, HAKA Oy, Helsingin ja Turun Täydennyskoulutuskeskukset Jaakko Pöyry Oy, KASO Oy, Kaukas Oy, Kemira Oy Fibres, Kenmed Oy, KUMERA Oy, Lamminniemi koti, Machinery Oy, MASA-YARDS, Metsa-Serla Oy, Metsäteho, MOTIVA, NESTE Oy Local Service, Nokian Paperi Oy, Optiroc Oy, Rautaruukki Oy, Polar Electro Oy, Santasalo Oy, Schauman Wood Oy, Sunds Defibrator Oy, Teollisuusvakuutus, Transfennica Oy, Transpoint Oy, Valio Oy, Valmet Oy Paper Technology, VAPO Oy, Vihtavuori Oy, VR, VTKK -Valtion tietojärjestelmät, Yhtyneet Paperitehtaat Rauma ja Kajaani