GUIDE TO LIVING IN DOMUS ACADEMICA Leppäsuonkatu 9 B Tenant services / Ovenia Oy Lease agreements / rent payment hyy-asunnot@ovenia.fi https://www.ovenia.fi/en/homes/student-apartments Maintenance / ISS Palvelut Oy, 24 h, tel. 0200 155 00 Requests for repairs. Notify the maintenance company of any faults in your room, its movables, heating and water pipe system or electrical devices. Door opening for tenants who have locked themselves out Email: palvelukeskus@iss.fi Notice! For urgent matters please contact us by telephone. Collect and return of keys / ISS Security Oy Fenniakorttelin avainpalvelu Mikonkatu 17 A, 00100 Helsinki Tel. 050 375 7790 Open on weekdays from 8.30 am to 4.00 pm Proof of deposit payment and a photo ID must be presented upon key collection.
Practical matters Keys Apartment keys will be handed over at the ISS Security Oy service point at Mikonkatu 17 A, Helsinki. The keys should be returned to the same place when the lease agreement ends. If a tenant loses the key and the lock to his or her room has to be replaced, the tenant will be responsible for paying subsequent costs. The maintenance company ISS Palvelut Oy, tel. 0200 155 00 is responsible for unlocking doors for locked-out tenants and will charge a separate fee for doing so. A service price list is on the notice board in stairwells. Outer doors and corridor doors Fire safety Room furnishings Storage facilities Newspapers The outer doors are closed round the clock. The airing balcony doors and the corridor doors in building B are also kept locked. Carelessness when preparing food causes unnecessary fire alarms at Domus. Wash the extraction fan's grease filter often enough with dishwashing liquid and warm water. Make sure that there is sufficient ventilation when you are cooking, and open a window if necessary. Tenants will be invoiced on a case-by-case basis for on-call visits caused by carelessness. The rescue department is entitled to charge for false alarms. Alarms caused by food preparation are deemed to be false alarms. Apartments in the B building are leased unfurnished. The refrigerator in the kitchen must be defrosted at regular intervals. Under no circumstances should you remove ice from the freezer box using a sharp implement. If you encounter problems when defrosting, contact the maintenance company. You will be responsible for reimbursing the housing association for any costs arising from damage to the refrigerator. You must defrost and wash the refrigerator when you move out. You may borrow a window handle from maintenance for washing the windows. There are no separate storage facilities for tenants' belongings at Domus Academica. Domus Academica has a tenant subscription to Helsingin Sanomat. The newspaper can be read in the reading foyers on various floors, but may not be taken into tenants' own rooms.
Ecocentre Laundry facilities There is an ecocentre in the property's inner courtyard for waste sorting. It contains a compactor for mixed waste and separate containers for waste-to-energy waste, biowaste, paper, card, cardboard, metal, glass and batteries. Tenants can access the ecocentre using the same key as for the laundry facilities. Ekokeskukseen kuljetaan erillisellä avaimella We expect all tenants to sort their waste. There is a washing room and drying room in the basement of building B. The drying room contains a dryer and a mangle. The use of the appliances is currently free of charge. Follow the instructions and remember that once a washing program has ended, doors will not open until a delay of two minutes has passed. Do not try to force open the door before the two minutes has passed. If you notice that a machine is out of order, notify maintenance and place a note over the machine that says EPÄKUNNOSSA / OUT OF ORDER (these notes can be found in the laundry facilities). Door code: 2587 Saunas (code only works during sauna times) Gym Bicycle storage Internet The B-sauna is located in the basement of building B. Tenants' sauna times can be seen on the sauna doors and notice boards. Door code: 5864 There is a small gym on the basement floor of building B. Access is via the laundry facilities. The gym equipment are purchased with appropriation and the tenants themselves are responsible for maintaining the equipment and keeping the space clean. There are covered and lockable bicycle racks behind building B for you to store your bicycle. The locked bicycle storage is in the same building as the ecocentre. You can access the bicycle storage using the same key that grants you access to the ecocentre and laundry facilities. Domus Academica apartments feature a ready-to-use DNA Welho internet connection. The default speed is 10/10M. For further information, visit www.dna.fi. Please note! If your computer is continuously connected to the internet, it is very vulnerable to various attacks, so we recommend the use of anti-virus software and firewall programs.
Taking care of apartment maintenance and repair procedures PROPERTY MAINTENANCE COMPANY IS TENANT IS AND PAYS FOR FURTHER INSTRUCTIONS HEATING Bleeding radiators Repairing radiator valve Repairing radiator Basic adjustment of temperature in apartment VENTILATION Maintenance and repair of standard-fit kitchen hood Cleaning of hood filter and valve Cleaning of exhaust valve for apartment ventilation Repair and renewal of exhaust valve Cleaning of replacement air valve WATER AND DRAINAGE EQUIPMENT Changing seals on taps Replacement of tap with same model Connection of a dishwasher or washing machine Replacement of bidet shower hose Remember to take out home insurance in case of accidents Sink and bathtub plugs Repair/replacement of sink Cleaning of floor drains Removal of blockage in drain Cleaning of sink trap Pipe leaks Maintenance/repair of WC seat and flushing mechanism First attempt to remove the blockage yourself. Tenants will be invoiced for blockages that they cause. NOTIFY MAINTENANCE IMMEDIATELY! ELECTRICAL APPLIANCES Electrical lines within the apartment (original) Bulbs in the apartment's light fixtures Repair of light switch and socket Repair of network socket Repair of antenna and telephone socket Check that the lights work when you move in and out Check the settings before you file a maintenance request! Antenna cable Screw terminal/ceiling light attachment hook
WINDOWS Window washing Curtain hooks Window glass Repair of fixed window seals Repair of windowsills and frames, and fittings PROPERTY MAINTENANCE COMPANY IS TENANT IS AND PAYS FOR FURTHER INSTRUCTIONS You can obtain a window handle from maintenance The tenant will pay for glass in interior windows DOORS Apartment's outer doors Repair of apartment interior doors KEYS AND LOCKS Installation of a safety lock Repair of lock on apartment outer door Only with the property owner's permission. Must be left on the door when you move! Reserialisation of lock on apartment outer door First contact your local office. CUPBOARDS, COOKER, REFRIGERATOR AND OTHER FITTINGS Fixed cupboards and their shelves, bars and fittings Coat rack, bathroom mirror Repair of apartment refrigerator and equipment Cooker and equipment Refrigerator and cooker lights Check that the lights work when you move in and out. Defrosting of refrigerator and cleaning of defrost drain Vacuuming of refrigerator condenser (rear wall) Every two years WALLS, CEILINGS, FLOORS Painting of walls and ceilings or similar repair/replacement Repair and replacement of floor surfaces REMEMBER: Do not affix any nails/screws etc. to the walls. Screw terminals and ceiling hooks are part of the apartment's furnishings! Notify the maintenance company of all things in need of repair when you move in. Report any faults/marks left by the previous tenant which do not require repair to your local office so that you are not invoiced for their repair when you move out! Faults/marks which are not attributed to natural wear and tear will be repaired at the tenant's expense. The best way to safeguard against damage or theft is to take out home insurance.
DOMUS ACADEMICAN RULES OF ORDER 1 The tenant may not, even temporarily, hand over his or her lease or keys to another person, or to host guests if these cause disruption to roommates or other tenants. 2 Do not let anyone besides your own guests into the building. 3 Store bicycles in the bicycle storage. 4 Do not affix pictures, posters, etc. to the apartment walls. 5 No pets may be kept in the apartment (aquariums are the only exception). 6 Smoking is expressly forbidden in all indoor areas. 7 Avoid making loud noise in stairs, corridors and common rooms. There should be peace and quiet throughout the entire building between the hours of 11:00pm and 6:00am. 8 Tenants should take good care of their leased room and its furnishings. 9 Tenants should immediately notify maintenance of any faults they observe in rooms, furnishings, heat and water piping and electrical wiring. 10 Tenants must provide reimbursement for all damage to the building or its furnishings which they, or someone they have allowed into the building, has caused. 11 Tenants should take all their belongings with them when they move out. 12 Tenants should comply with these rules and any other rules issued later on by the lessor.
Liability price list (only in Finnish) 1.4.2015 KORVAUSVASTUUHINNASTO Vuokralaisen velvollisuus on hoitaa ja ylläpitää huolellisesti kodin kuntoa. Asukkaan huolimattomuudesta, virheellisestä käsittelystä tai hoidon laiminlyönnistä syntyneistä kustannuksista laskutetaan asukasta korvausvastuuhinnaston mukaisesti. Asukkaan vastuulla on myös tutustua HYYn opiskelija-asuntojen ohjeistukseen, eikä tietämättömyys tai huolimattomuus poista maksuvelvollisuutta. Korvausvastuuhinnaston mukaiset hinnat ovat suuntaa antavia. Päivystyskäynnit laskutetaan laskun mukaan, jolloin kustannukset ovat huomattavasti korkeammat. Hinnat sisältävät työn, tarvittavat materiaalit / osat ja asennuksen osuuden. Laskutettava työ euroa Laskutettava työ euroa Avaimet ja lukitus Avain* 30 Palovaroittimen / -paloilmoittimen korjaus / huolto Avaimet palautettu virheellisesti (esim. jätetty huoneistoon) 40 Palovaroittimen/paloilmoittimen virheellinen käyttö/tarkastuskäynti, huoltoyhtiön tarkistus 65 Lukon sarjoitus, sis. yksi asunnon avain /sopimusosapuoli. 690 (perhe- ja kaveriasunnot) ; soluasunnon sarjoituslaskuun Pelastuslaitoksen käynti asukkaan aiheuttaman (pelastuslaitoksen lisätään muut tarvittavat soluasukkaiden avaimet avainten aiheettoman palohälytyksen vuoksi. laskutus) määrän mukaan à 30 e 250 Kylmä- ja kuumakalusteet Siivous ja tyhjennys Asukkaan aiheuttamat vahingot kodinkoneille Siivous/tunti ** 40 Kodinkoneen varaosa (sis. asennuksen hinnan) 65 Koko huoneiston tyhjennys (+ jätemaksut) 400 Yhden huoneen tyhjennys (+ jätemaksut) 200 Kiintokalusteet Suurikokoisen tavaran poisto, esim. sohva / sänky / pesukone (+ jätemaksut) 150 Huonekaapin/keittiökaapin oven uusiminen Kaappi asennettuna 100 275 Pientavaran poisto esim. valaisin 65 Maalaukset Turha huoltokäynti Katon maalaus/huone Asukkaan aiheuttama / tilaama huoltokäynti /tarkastuskäynti/turha käynti (mm. sulakkeen vaihto) 65 Muut huoneistotyypit PÄIVYSTYS ***) Asukkaan aiheuttama /tilaama huoltokäynti /tarkastuskäynti/turha käynti (mm. sulakkeen vaihto) Kotelointimaalaus esim. tupakoinnin aiheuttaman vahingon korjaus LVIS-laitteet/asennustyöt Lattian korjaukset Lavuaari 200 Lattiamateriaalin vaihto/huone 500 Valokytkin / pistorasia tai puuteellisen kattopistorasian korjaustyö asennustöineen (mm. puuttuvan sokeripalan asennus) 80 Lattian listoitus/huone 150 WC-istuin 350 Lattiamaton paikkaus 150 WC:n kansi/istuinsuoja 80 Asukkaan aiheuttaman vaikean viemäritukoksen aukaisu Huoneiston sisäovet Desibeliovi 285 Verkkorasian korjaus tai aiheeton verkkorasian / antennipistokkeen korjauskäynti, vika ollut asukkaan omassa laitteessa. 80 Ovikarmin korjaus/vaihto 200 Oven uusiminen tai korjaus 120 Varusteet Huoneiston ulko-ovi Ovikarmin korjaus/vaihto 300 Peilikaappi 150 Oven vaihto WC:n peilikaapin ovi 65 Ikkunat / Ovilasit Kalusteen varaosa (sisältäen asennuksen) 65 Normaalin ikkunan sisälasin vaihto Lämpölasin tai muun erikoislasin (esim. parvekelasi tms) * Soluhuoneiston vuokralaiselle luovutetaan yksi avain, lisäavainta ei ole mahdollista saada vaihto ** alle 10 euron henkilökohtaista osuutta siivouslaskusta ei laskuteta *** Toimistoajan ulkopuolella suoritetut työt (16.00-07.00, arkipyhät ja viikonloput) Erikoistapaukset Erikoistapaukset esim. asukkaan aiheuttama vesivahinko tai asukkaan omalla huomattavalla laiminlyönnillä tuottamuksellisesti aiheuttamat vahingot, kuten lukkopesän toistuva rikkominen/väärinkäyttö